Privacy Policy

Learn how EduMate GH protects student and teacher data in our Ghana education app

EduMate GH Privacy Policy

Last updated: 12 September 2025

At EduMate GH, we are committed to protecting the privacy and security of all users of our AI-powered education platform. This policy explains how we collect, use, and safeguard your information.

1. Information We Collect

To provide our remedial education services, BECE preparation tools, and WASSCE resources, we collect:

  • Account Information: Name, email, phone number, and educational level
  • Educational Data: Learning progress, quiz results, and study preferences
  • Usage Analytics: App usage patterns and feature interactions
  • Device Information: Device type, operating system, and app version

2. How We Use Your Information

Your information helps us provide personalized educational experiences:

  • Deliver GES curriculum-aligned lessons and past questions
  • Provide AI-powered remedial education support
  • Track learning progress and suggest improvements
  • Generate personalized quiz questions for BECE, WASSCE, and NOVDEC
  • Improve our educational technology platform
  • Send important updates about our services

3. Data Security and Protection

We implement industry-standard security measures to protect your data:

  • End-to-end encryption for all data transmission
  • Secure cloud storage with regular backups
  • Access controls and authentication protocols
  • Regular security audits and updates
  • Compliance with Ghana's data protection regulations

4. Student Data Protection

As an educational platform serving Ghanaian students, we take extra precautions:

  • Never share student information with third parties
  • Use anonymized data for educational research
  • Provide parents/guardians access to student accounts
  • Allow easy deletion of student data upon request
  • Comply with educational privacy standards

5. Teacher Data and Resources

For teachers using our platform for lesson planning and exam generation:

  • Protect teacher lesson plans and materials
  • Secure storage of generated exam questions
  • Confidential handling of class performance data
  • Professional development insights remain private

6. Data Sharing and Third Parties

We do not sell, trade, or rent your personal information. We may share data only when:

  • Required by Ghanaian law or educational regulations
  • Necessary to provide our educational services
  • You explicitly consent to sharing
  • Required for legal proceedings or investigations

7. Your Rights and Choices

You have the right to:

  • Access and review your personal data
  • Request correction of inaccurate information
  • Delete your account and associated data
  • Opt-out of non-essential communications
  • Control privacy settings in your account

8. Contact Our Privacy Team

For privacy-related questions or concerns:

Privacy Officer: EduMate GH Privacy Team
Email: edumategh@gmail.com
Phone: +233241940783
Address: 123 Innovation Street, Accra, Ghana

Commitment: EduMate GH is committed to maintaining the highest standards of data protection for our Ghanaian education community. We regularly review and update our privacy practices to ensure compliance with local and international standards.