We're Here to Help

Get in
Touch

Have questions about EduMate GH? Our team is ready to help you succeed in your educational journey.

Email Us

Get in touch via email

edumategh@gmail.com

edumategh@gmail.com

Call Us

Speak with our team

+233241940783

+233241940783

Business Hours

When we're available

Mon-Fri: 8AM-5PM

Sat: 9AM-1PM

Send us a message

Let's Start a
Conversation

We'd love to hear from you. Whether you have a question about features, need technical support, or want to provide feedback, our team is ready to help.

Average response time: 2 hours
Available Monday to Saturday
Support in English and local languages
Frequently Asked Questions

Quick
Answers

Find answers to the most common questions about EduMate GH

How do I reset my password?

Go to the login screen, tap 'Forgot Password', and follow the instructions sent to your email address.

Can I use EduMate GH on multiple devices?

Yes, you can use your EduMate GH account on up to 3 devices simultaneously with the same login credentials.

How do I report a bug or issue?

In the app, go to Settings > Help & Support > Report a Problem, or email us at edumategh@gmail.com with details.

Is technical support available 24/7?

Our support team is available Monday-Friday from 8 AM to 8 PM, and Saturday from 9 AM to 1 PM (Ghana time).

How do I download offline content?

Tap the download icon next to any lesson or quiz. Content will be available offline once downloaded.

Can teachers create custom quizzes?

Yes, teachers can create custom quizzes using our AI-powered quiz generator or manually create questions.

Still Have Questions?

Our support team is here to help you get the most out of EduMate GH